For questions about orders, shipping & returns, account help and products, chat to Paola, the Tudra Treasure virtual assistant.
Our Customer Care team are available for support Monday - Friday from 9am to 5pm GMT. During this busy period they may take up to 48 hours to respond to your queries.
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Of course you will recieve the same product as you saw in the pictures.
Where can I view my sales receipt?
you will recieve your sales reciept via the email you used for this purchase.
How can I return an item?
Simply contact us via Email in less than 48 hours from recieving your product.
Will you restock items indicated as “out of stock?”
Yes we will restock them soon as the stock arrived.
Where can I ship my order?
All the orders shipped with love from us to you via our shippingb parteners.
INFORMATION ABOUT US
